"The project was handled in a manner that always made you aware of your value as the customer. Jim (Lipten project manager) responded to all inquiries in a prompt and extremely professional manner. You could always sense that he was concerned about doing everything within his power to keep the project moving and the customer happy. John (Lipten site supervisor) did an outstanding job of coordinating the work in the field. He made the necessary contacts to get clarification for any questions that arose in a timely manner and was always in contact with the key players needed to keep the project moving. I’m pleased to be closing out my career with the State of Pennsylvania having had the opportunity to see a project of this magnitude completed without the ever familiar delays that typically occur within the layers of the State Government decision making process."

—Michael McGrath, Allentown State Hospital